April 15th, 2008
Galley Friend S.B. is on the verge of converting to the Church of High Definition, and in the course of his research, came upon this amazing Tim Noah column. Noah finds the short-cut phone number to getting a live human being from Amazon: 1-800-201-7575, ext. 7.
But even better, Noah unearths a hidden Amazon policy: a 30-day price guarantee. In other words, if Amazon lowers its price on something you’ve bought from them within 30 days, they’ll refund you the difference–so long as you call them and ask them to.
This is service journalism at its finest. Noah deserves a Pulitzer.
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